Further to the launch of E-letterbox, the following types of letters henceforth shall not be issued:
1) Bonafide letters for Passport related purposes (Self/Spouse/Renewal/Tatkal etc).
2) Salary certificate for financial transactions (loans etc). Latest E-letter from the Compensation team (https://eletters) or the appointment letter along with the pay slip (https://mypay) would serve the purpose.
The soft copy of the bonafide letter has the same validity as that of a letter issued in hard copy by Cognizant and would not require an attestation by the HR.
The above measures are reflective of the changes in the legal requirements and the industry practice.
In our continued efforts to “Make a Difference”, we bring “E-letterbox”; a one-stop shop for your service letter requirements. This application is aimed at providing a structured online system of requesting bona-fide and service letters and provides flexibility to the associates in terms of requesting letters.
Features of the application are:
1. Multiple letter options available to choose from.
2. Preview option to view letters before submitting the request.
3. Online Tracking of request status.
4. Online approvals by approvers.
5. Associate option to generate letters online upon approval.
The success of this initiative will depend on your reception of the new process and commitment to adhere to the changed process. To facilitate the transition, please visit C world where the detailed information and work-flow are available for your reference. The link leading to the information are given below:
To access the application, please use the following links:
In case of further assistance or information, please refer to the following:
NA : HR, SS NAOperations (Cognizant) 
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